Hello mi boos...mi darlings....mi kori kosuns...LOL..(that means "dont see, wont sleep")...how ya'll doing?People....it's Thursday...and so..........it's RANT DAY! But first, how many people rocked green white green yesterday? I didn't but my dress had a touch of green... Green is not one of my favorite colours and so I will not be caught wearing it even if I had no choice.... ewhhhhhhh.... sorry to my green lovers..*grin* .. hehehe.
Happy independence day to everyone.... hope we had fun? I did... Yesterday I met the whole of TTT family... it was so cool. Now I can place faces to the commenters on our blogs. Judith is a fine yellow pawpaw, Temi is a beauty to behold, Nike is a black beautiful woman, Duru....Duru...Duru (I think I'm beginning to crush on Duru o) *I hope Jilda and Tibs doesn't see this...Hello Duru..runs off*... hehehe, Esther with the beautiful smile... Thanks Tibs...You did a good job in introducing all of us to each other...kisses boo.
So today is another rant day and I love rant days. They are so interesting. ..people just letting out steam and guess what? This ranter is sooo detailed, straight to the point and very angry. After reading the rant, I got very angry too and I still am. I'm sure we all can relate to this...everyone must have had at least one experience as regards today's rant. I've been in the same situation so I can relate... well here it goes...
RANTER:
Moby last week I went to the super market to buy salt cos I already planned to cook beta jollof rice... so fast track to the market, I bought Chef salt and went back home. I got home and decided to pour out the salt from the sachet into the salt jar. Lo and behold, Moby what I saw, my mouth can't explain it but I will. I saw rat faeces and dead mosquito in the salt. Immediately I called my sister to be a witness to what I just saw. She just went crazy on me and immediately called the customer care service. Immediately they picked, my sister just started shouting and so they said they were going to call us back in 24 hours. The next day they called and this was what ensued.
"This is Joy from Chef customer care. I am calling regarding a complaint made by you yesterday as regards our salt.”
“Yes?”
“Please I’d like to have your house address.”
At this, my sister shook her head, signalling a disapproval and I replied “Why do you want my house address?”
“To replace the salt.” was Joy’s answer.
“I refuse to give you my house address for security reasons, and I don’t intend to use your salt anymore so there is no need for you to replace it. I only alerted you to the situation so that you know what to do to stop producing unhygienic salt, and probably call back that entire batch.”
Joy’s tone suddenly turned hostile.
“Look madam, you have to give us your house address. Besides if you refuse to use our salt again, other Nigerians will use it. If you like go to places and report. You could even be a lawyer or journalist for all I care, you can’t stop us from doing business. Our salt is still the best in this nation”. Then she banged the phone.
We were in utter shock. We could not believe the sudden turn of the conversation. My sister being hot-headed decided to call back immediately. Joy picked up again and my sister went into a rage:
“Hello, do you not have respect? How dare you speak that way to me? I called to complain about your product and you insult me?”
Joy responded, “Please, please, please. Who do you think you are? You want to spoil the name of this company but you will not succeed. You are nothing but a shameless woman trying to cause trouble. You will never succeed, you hear me? Our salt is the best and you can go and die if you don’t like it.” She banged the phone again.
This country…see lawlessness…is this how a customer care representative ought to speak? Are they going to just get away with this, while innocent Nigerians keep consuming this unhygienically produced salt, endangering their health and lives?
I just went back to the market, bought another salt and left them to their fate. May God help us all.
MOBY SPEAKS
My people I am as irritated as you....I practically can't say anything now...I don't want to so I don't say the wrong things....But I believe these people shouldn't get away with this unscathed .. Please who else has been through this? or who has anything to say....Let's talk..
Cheers....